Shipping policy
Shipping Policy
ANNA CHARLESTON
Free delivery on all orders. Processing within 1 to 3 business days. Delivery within 8 to 12 business days.
| 1–3 business days | Processing |
| 8–12 business days | Delivery |
| FREE shipping |
No minimum |
ORDER TIMELINE
- Order Placed — Immediately
- >> Processing — 1 to 3 business days
- >> Dispatch — After processing
- >> Delivery — 8 to 12 business days
DELIVERY TIMES
Below you will find the average delivery times for all our orders:
| Stage | Timeframe |
|---|---|
| Order Processing | 1 to 3 business days (may take longer if the order is placed on a Friday evening or over the weekend) |
| Estimated Delivery | 8 to 12 business days after dispatch |
HOW TO PLACE AN ORDER
Placing an order with ANNA CHARLESTON is as simple as possible. Follow the steps below:
1. Product Go to the product page and add the desired item to your cart by clicking the black "Add to Cart" button. Make sure you've selected the correct variants.
2. Checkout Click "Proceed to Checkout." On the information page, enter the correct address details. Once filled in correctly, click "Continue to Shipping."
3. Review On the Shipping page, check the address details you entered. Here you'll see that all shipping is completely free. Click "Proceed to Payment."
4. Payment Select your preferred payment method. All payments are processed via SSL — you can always count on a secure payment environment.
5. Confirm Click "Complete Order" and you will be redirected to your chosen payment method. Follow the instructions to complete your purchase. If you encounter any issues, please contact us.
PAYMENT METHODS
At ANNA CHARLESTON, all payment methods are encrypted via SSL, meaning you can always count on a secure payment environment.
- Credit Card — AMEX · Mastercard · Maestro · Visa
- PayPal — PayPal account
- Klarna — Deferred payment
- EPS — Electronic payment
- Sofort — Instant transfer
- SSL — All payments encrypted
SHIPPING COSTS
We cover the shipping costs on all orders.
All our products are delivered door-to-door, 100% free of charge. No minimum order value is required.
ORDER DISPATCH
Found the perfect look or accessory on our website? We want you to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible.
To be able to offer fair prices on our products, we choose to collect orders in large batches and ship them all at once when we reach the minimum required quantity. We appreciate your understanding and willingness to help us create a better, more sustainable world.
Note: Like many other online stores, we are very busy and delays may occur. Please keep this in mind when placing your order. We will do our best to ship your order as quickly as possible.
To ensure your order is dispatched today, please contact us by email. Our customer service team will be happy to advise you on the best solution.